Items will usually take 3-7 days for posting if however you are placing a order of more than one/two particular items this could take up to two weeks. If you have any questions or would like your item posted within the week feel free to contact me with what you want and I will inform you if I can post it within the 3-7 days.
Report non-delivery of an order WITHIN 10 days of placing said order. We will be happy to provide any necessary documentation to facilitate the investigation of lost items with and subsequent claims against the shipping company concerned.
If an item is faulty, it will be replaced. If you wish to claim a refund, please return the item concerned complete with its original packaging. The refund will cover the cost of the item ONLY, not any shipping costs involved.
We reserve the right to refuse to refund or replace an item where the packaging of an item is damaged, but the integrity of the contents therein remains intact and fit for purpose.
We will not reimburse any shipping costs involved. This does not affect your statutory rights.